Frequently Asked Questions

Yes. We support custom designs, private labeling, and OEM/ODM orders. Buyers may share reference designs, artwork, or concepts, and our team will assist in development.

We work with a wide range of materials including cotton, organic cotton, modal, viscose/rayon, silk, wool, cashmere, pashmina, linen, bamboo, and blended fabrics. Fabric availability depends on season and order specifications.

MOQ varies depending on the product, fabric, and level of customization. Flexible MOQs are available for select items. Please contact us with your requirements for confirmation.

Yes. Samples can be developed on request. Sample charges may apply depending on fabric and workmanship and are adjustable against confirmed bulk orders.

Production lead time typically ranges between 20–45 days after sample approval and order confirmation. Timelines may vary based on order quantity and customization.

Yes. We offer custom fabric printing, machine embroidery, hand embroidery, and other value-added finishes as per buyer specifications.

All products undergo quality checks at multiple stages, including fabric inspection, in-process checks, and final inspection before dispatch.

We follow widely accepted international industry standards for our products. The typical sizes are as follows: Stole: 70 × 180 cm Shawl: 100 × 200 cm Muffler: 30 × 160 cm Scarf (Long): 50 × 180 cm Scarf (Square): 90 × 90 cm Please note that minor size variations of ±2–3 cm may occur due to hand finishing and fabric characteristics. Custom sizes can also be accommodated upon request.

We export to UAE, Middle East, Europe, UK, and other international markets. Export documentation and packing are handled as per destination requirements.

We provide standard export packaging and also offer custom packaging, including branded labels, hang tags, and gift boxes upon request.

Payment terms are discussed at the time of order confirmation and may include advance payment, bank transfer (TT), or other mutually agreed terms.

You can reach us through the Contact Us page or send us your inquiry with product details, quantity, and destination. Our team will respond promptly.